Priority Shipping: This time of year Priority Shipping is at about 4 - 6 days days total (24 hours for dispatch and 3-5 days for delivery). This time of year USPS gets a bit overwhelmed and there will always be exceptions- it is possible your order will take a day to two more than stated. Please plan accordingly and be patient. UPS and FedEx operate on their normal schedules (delivery between 2-6 days depending on your location relative to us), but please plan on an extra day for dispatch.Although we cannot make any absolute guarantees about shipping times during the holidays we will do our best to get orders to you in time. We wish everyone the very best. Please remember that even if a package doesn't make it in time, Christmas is a time for love, understanding and peace. :)
Tracking Orders: Please note that items shipped USPS do not have guaranteed delivery times. They will come with Delivery Confirmation. In some cases this can be used to track a package, but generally during the holidays the package will only be scanned upon reaching its destination. If you would like comprehensive tracking with your order we strongly suggest using the UPS option at checkout.
Note: Some items cannot be shipped via USPS (i.e. Zippo fuel, Pepper Sprays, certain knives, etc) and we reserve the right to modify your shipping selection if necessary.
If you have specific shipping needs we suggest you CONTACT US us prior to placing your order. We can generally accommodate most needs (i.e. overnight shipping).Most orders are shipped with no signature required. If you have a specific preference (i.e. "I want a signature required" or "I don't want a signature required") please let us know in the comment box at checkout.
At this time, our international shipping is limited to CANADA only. In the future we may expand and begin shipping to other countries.Some items we sell are restricted in certain areas. Please make sure you understand our TERMS & CONDITIONS (you will be required to agree to them before you can place an order).
If your order is more than $49 then shipping is free if you choose the "free shipping" option (we will ship via the most cost effective method).*Standard shipping within the USA We offer both UPS and USPS options at checkout. Some items cannot be shipped via USPS (i.e. Zippo fuel, Pepper Sprays, certain knives, etc) and we reserve the right to modify your shipping selection if necessary. Please CONTACT US if you want your order shipped FedEx.
USPS First Class Mail shipping within the United States (including Hawaii and Alaska and US territories) is $3.99, and is available for orders under 16 oz.
USPS Priority Mail Shipping within the United States (including Hawaii and Alaska and US territories) is $6.99. Some oversized and overweight items have additional shipping costs.
UPS Ground pricing will be calculated by weight.
Express shipping in the USA:If you're in a hurry you can purchase Express shipping. Express orders are given full precedence and often you will receive you items within 3 buisness days (they must be signed for unless you indicate otherwise in the comments box when you checkout). Express mail is $19.99. Delivery time is usually 1-3 days. Express shipping comes with a tracking number and is insured. Express orders placed after 12:00 PM will ship the next business day. If you need overnight shipping please contact us for pricing and arrangements. Some oversized items do not qualify for Express shipping.
IMPORTANT: When you checkout you will be presented with these shipping options. The price will be calculated and all you need to do is select the option you want.ABOUT SHIPPING OPTIONS
Orders may be sent via USPS or UPS at our discretion. If you have a particular preference regarding your shipping method please let us know prior to shipping (e.g. FedEx). Additional charges may apply. Some restricted items may may require ground shipping (i.e. lighter fluid, defense sprays).Shipping to APO and FPO Addresses
All shipping to APO and FPO addresses will be done via USPS. When entering an order with an APO or FPO address please remember to use "United States" as your shipping country. Your package will be routed to the correct destination no matter where you actually are.We support our troops! If you order is going to an APO or FPO address (or any military base) you write "ARMED FORCES" in the notes at checkout and we'll refund your shipping. This applies to First Class and Priority USPS shipping only. Express USPS shipping is not an option to APO or FPO addresses.
Tracking your packageYou can track a UPS package at www.ups.com.
You can track a FedEx package at www.fedex.comYou can track a USPS package at www.usps.com.
Please Note: a Delivery Confirmation number (USPS) allows you to see when your item is actually delivered to your post office or house. Delivery confirmation is not comprehensive tracking. Prior to your order leaving our facility, we will email you the USPS delivery confirmation number or UPS tracking number.
In some cases orders that are shipped to an address that is not authorized by the credit card issuer are subject to delays, verification emails/phone calls and/or cancellation. Additionally, in some cases orders that are shipped to an address other than the authorized billing address are subject to delay and verification. In situations where we cannot authenticate the validity or an order that order will be cancelled.
At this time, our international shipping is limited to CANADA only. We will not be able to ship to any other countries directly. In the future we may expand and begin shipping to other countries. For now, if you are wanting to order from us and you are in a country other than Canada, we suggest you use a Forwarding Company. If you have any questions, please CONTACT US.
The following information is a guideline for Canada international shipping.
There is only one shipping method available: USPS Priority International Shipping. Orders under 4 lbs have a flat shipping rate of $15.99. Any orders over 4 lbs cannot be processed online. You will need to CONTACT US to process the order. Shipping costs depend on carrier, weight and size of package, and other factors. We will calculate your shipping charges during the checkout process. Charges can range anywhere from $20 to $100, depending on the order.
Some items are restricted for shipping to Canada. Please CONTACT US for the most up to date information regarding item restrictions.Restricted Items:
- Butterfly/Gravity Knives
- Throwing Knives/Stars, Batons, Stun Guns, Any Other Self-Defense Items
- Knuckles of any kind
- Handcuffs, Leg-cuffs, etc.
- Sap Gloves
- Mace / Pepper Spray
- Fire Starters
- Propellants / Aerosols
- Raw Materials such as Knife Kits, Knife Blanks, Scale Blanks, etc.
- Laser Pointers
- SureFire, 4Sevens flashlights
- All Benchmade Products
- All Spyderco Products
- All Darex Products
- All H&K Products
- All Leatherman Products
- All Zero Tolerance Products
- All Kershaw Products
- Manual Knives
- Fixed Blade Knives
- Spring Assisted Knives
- Gear, Sheaths, etc.
- All apparel (shirts, hats, etc)
At this time, we are not able to ship to any other countries other than Canada.
ConditionsCustomers wishing to purchase from us must agree to certain conditions. If you do not agree to one or more of the following conditions, we will be unable to ship to you.
Canada International Customer Conditions:
- Pay all shipping fees
- Pay any and all taxes, duties, etc.
- If items get lost, stolen, or seized by customs, we are not accountable, and cannot give a refund.
- Understand their own/carry laws in their country and have proper permits where applicable
- Pay all shipping fees for returns & exchanges, as well as warranty work
Please note that we do not falsify customs documents. We will list exact items and exact values, in accordance with national and federal laws. If you believe that your items will be seized at customs when labeled appropriately, we urge you to carefully consider this.If you have any questions or concerns, feel free to CONTACT US!